Sales Administration Manager - Job description
He/she manages the sales team, which can be quite large in some structures. It is generally divided by zone or by type of customer (key accounts, etc.).
Management can be done remotely if the sales team is split up by subsidiary.
At operational level, he/she is in charge of recording orders, controlling invoicing and, lastly, managing and monitoring documentary credits and debt collection.
One of his/her key skills is dispute management. He/she is able to mobilize the various departments concerned (Purchasing, Logistics, Management Control, etc.).
He/she is also in charge of transport monitoring (incoterms, shipments, monitoring the deployment of forwarding agents, monitoring the performance of service providers). This skill is generally multimodal (air, road and sea) and requires strong, global expertise of the transport market.
He/she is also entrusted with monitoring sales feedback in relation to the forecast budget (control of margins, sales volumes, cost control).
These functions have become much more concentrated in recent years, leading to the creation of a single ADV department operating at European level, for example.
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