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Digital solutions for my transport operations
Customer experience, resilience, performance, environment... Transport is at the heart of your supply chain challenges. Faced with these challenges, many of you are accelerating the digitalisation of your transport operations.
For several months, the Digital Transport Lab has been collecting data on the digital tools that companies use to help them in this digitalisation process.
In order to go further, France Supply Chain organised a webinar on 30 June to enlighten companies on possible solutions, gains to be achieved and good practices. A radar of available offers, the results of the survey and concrete feedback from Nexans and Lesieur were shared during this meeting.
Answers to the questions asked at this conference:
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How many carriers are managed in the TMS?
Between 30 and 80 carriers for the cases presented. -
How many people manage the planning of WO? Is it centralised?
5 to 10 people manage the OT planning. Planning is centralised for Nexans. -
How are SPOTs managed in your TMS? Do you have a market price?
The TMS used by Lesieur and Nexans allow them to request spot quotes from the referenced carriers. -
How do you manage the back-up in case of refusal by the carrier?
The automation of the chartering process makes it possible to achieve a very high rate of acceptance of the WO by the carriers. In the event of refusal, a TMS can be used to plan a scheme or an alternative service provider. -
What are the limits of this tool in operational decisions (anticipation, decision scenarios...)?
These tools automate and accelerate the processing of tasks performed daily by operational staff, but also give them the means to work by exception: operational staff can focus on actions that require human intervention. -
What uses are made of the data collected and in what timeframe (weeks, months, etc.)? In your presentation, I did not see any reference to dashboards and monitoring of performance indicators (cost, quality, deadline,CO2, etc.). Are there dashboards in these different tools? Do you have any examples to share?
The digital solutions include dashboards and the calculation of KPIs. The areas covered are generally operational (flows, quality, punctuality, filling, etc.), financial (budget monitoring, cost allocation) and CO2 emissions. -
In the multitude of shippers' TMSs (for example), how to choose the one that would be suitable, how to perceive the differentiating element between a DDS, Generix, CJM... Why choose Oracle and DDS rather than another?
Some answers provided during the webinar: the elements of differentiation are not only functional. Also assess the ability to integrate with the existing IS while meeting the security standards recommended by the organisation (which themselves must be compatible with the performance requirements imposed by the operational constraints of transport). Also take into account the project aspect and in particular the deployment lead-times announced by the various suppliers.
The choice of Nexans (DDS) was made in 2004, I think we had other criteria at the time. Today, the choice of the right tool is very important because it is very engaging, it is imperative to define the need in detail and to have relatively precise quantitative data, the involvement of your IT is also the key to the success of the implementation! Don't hesitate to talk to users.
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What resources did you rely on to identify the best options for this exponential number of modular solutions?
The radar lists the main solutions available to shippers on the French market (it does not claim to be exhaustive), to give an initial insight into the field of possibilities. It is based on the expertise and knowledge of the market provided by the members of France Supply Chain who contributed to this project.
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In terms of traceability, do you have feedback from your carriers (Batch or Courier) on delivery events, in particular before departure: Scheduled delivery time slot. After departure: Possible delay with a new time slot on the same day or delivery postponed to the next day
These digital solutions offer different possibilities to transporters to make these returns: web portal, mobile application, EDI, visibility platform.
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10- Do Lesieur and Nexans use a "Visibility & Analytics" system in addition to their TMS (like Project 44 / Shippeo)? If yes, why this choice and what is the real gain vs. track & trace via the TMS? What are the decision criteria for the selection of traceability/ tracking/ in-transit visibility tools (Project44, Shippeo, Wadeo ...) and are these systems integrated with the TMS? What percentage of your routes can you trace?
The connection of the TMS to a tracking tool is planned for Lesieur and done for Nexans. The criteria for choosing these tools are generally the coverage of transport modes and the number of carriers already connected. These visibility tools are often connected to the TMS.
