Explosion of e-commerce, deployment of click & collect, payment, from the point of sale to the supply chain, retail is making its revolution, after having been strongly challenged in recent months.

Retail and E-commerce, hand in hand for a customer experience without limits! How to build a hybrid, personalized and high-performance experience across the entire value chain?

A unique day to identify the levers of retail and e-commerce performance: from marketing, to customer experience and customer relations, to supply chain and IT infrastructures, without forgetting the environmental impact.