PUBLICATIONS & TOOLS

He/she acts as aninterface between the Sales Department, Production and Logistics.
He/she supervises the administrative processing of orders (validation and recording of orders, ensuring compliance with the company's pricing policy) from receipt to delivery to customers.
He/she is responsible for drawing up and distributing management charts and sales statistics, and may take part in drawing up budgets and analyzing sales results by geographical area, market and customer.
He/she draws up sales forecasts in liaison with Sales Management.
He/she ensures customer follow-up (responding to customer requests for information, managing the invoicing system, supervising financing files, chasing up unpaid invoices and managing complaints and disputes).
He/she manages the administrative team for sales follow-up, as well as the Sales/Logistics Secretariat.
The functions attached to the Sales Manager may vary according to whether he/she is attached to Sales Management or the Supply Chain. In the latter case, he/she will also be responsible for inventory tracking, and will play a key role with the Planning and Scheduling Departments.
He/she issues invoices and may, in some cases, be responsible for collection.
He/she is also responsible for managing a Customer Hotline and managing the flow of information to the customer.