Live Webinar: when logistics teams make the difference

On June 18, the ASLOG/FRANCE SUPPLY CHAIN organized its first webinar after the deconfinement. On this occasion, the association's HR Lab once again stressed the importance of the men and women who have acted to ensure the continuity of economic activity in France.

Moderated by Philippe Raynaud, VP Supply Chain Europe Asia Pacific at BIC, in charge of the HR Lab and a member of the ASLOG/FRANCE SUPPLY CHAIN Executive Committee, the webinar was designed to share in a qualitative and privileged way the feedback from teams that have been working together during the crisis. The first testimonial was from the luxury brand Louis Vuitton, through the voice of Stéphane Fallon, Logistics Director: "During this period, we were able to rely on important prerequisites: a good social climate and a relationship of trust throughout the chain of command. Our employees needed to feel listened to and, paradoxically, to have a manager capable of guiding and reassuring them," he continues. To do this, the group acted quickly. From February 24, a crisis unit was formed and debriefed every morning. " Our management and our teams have enabled us to keep our warehouses safe," explains Didier Renard, Warehouse and E-commerce Manager Europe at Louis Vuitton.

From service providers to partners

Another case in point, in the Oise region, at the heart of one of Covid-19's first clusters, is the collaboration between a client, Pierre de Saint Victor, Supply Services Director France & Benelux within the consumer goods group Reckitt Benckiser and its logistics provider, Vincent Derebergue, Director of the FM Logistic platform in Crépy-en-Valois: "We experienced the crisis about 15 days before everyone else in Crépy-en-Valois, but despite everything, our entire management team was there and our employees showed great resilience. The whole site understood the role it had to play," says Vincent Derebergue. For the teams at FM Logistic and RB, the result was a change in the way they work together, with transparency and trust. "We've gone from being a service provider to a partner," says Derebergue. Pierre de Saint Victor confirms this: "We have emerged from this crisis stronger in the concept of responsible collaboration.

Making the link

Finally, Alexandre Berger, Business Unit Director - Logistics Solutions and Local Transport at La Poste Group, explained how the Group has managed to develop new services for citizens around the delivery of meals, shopping and medicines at home: "The fact that La Poste has been designated a vital interest organisation has been a motivation for the employees. This definition of our priorities has generated a real vocation to create new services", he explains. Thus, from this unprecedented experience, Alexandre Berger will retain the notion of "link". A link that the HR Lab of ASLOG/FRANCE SUPPLY CHAIN intends to strengthen by continuing its work through the publication of the panorama of Human Resources in supply chain and the first guide to supply chain higher education in France from the beginning of July.