Strategic directions for operations in 2021
Discover the results of the study conducted by Roland Berger & France Supply

The strategy consulting firm Roland Berger has joined forces with France Supply Chain to carry out a study aimed at identifying the main challenges and trends facing operations departments in 2021.
A large and representative sample
This study is based on a large and varied sample of more than 100 companies, representative of all sectors of the economy. Of the respondents, 82% hold a position in operations.

Three major strategic objectives... supported by priority projects
As a first step, the companies have set three major strategic goals for their operations in 2021:

Support for growth
57%*

Securing the risk of supply disruption
57%*

Improvement in operating performance
52%*
The priority projects that companies are thinking of launching to meet their current challenges focus on three main areas:

The reconfiguration of their logistics network
39%*

Redesigning their planning process
34%*

Integration of sustainable development
17%*
Percentage of survey respondents.

Achieving strategic objectives and priority projects by deploying its internal capabilities
In line with the priority projects, the capacities implemented by companies will be based on digital transformations and organizational adjustments to meet these new challenges of forecasting, planning and reorganization.
Yann de Feraudy, President of France Supply Chain, says: "This study, whose respondents cover all sectors of the economy, shows that companies are learning from the crisis and are actively preparing for the economic rebound without losing sight of the issues related to sustainable development. “
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