Edition 2021

This year, due to the distance, the Kings of the Supply Chain took place in [digitized] mode, which allowed a strong participation of the Supply Chain community.

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The Grand Prix 2021 is awarded to Casino O'Logistique: with this project, O'Logistique responds to the challenges of food e-commerce, amplified by the multiple confinements. With a " end-to-end " solution, the Casino Group has a service rate of 99%, a punctuality of 1 hour and an NPS of over 50%. O'Logistique is the industrialisation of logistics with a focus on CSR, from the warehouse to delivery.

For the 2nd consecutive year, France Supply Chain will make the French supply chain shine by accompanying the winner O'Logistique on the European stage for the trophy " Project of the Year " at the ELA Awards on November 09, 2021.

• The Innovation Award goes to La Boule Obut and Boa Concept
• The Coup de Coeur goes to the Don en Nature Agency and to Pôle Euralogistic

Discover all the projects in the special issue of Supply Chain Magazine

Live WEBINAR " France Supply Chain International "
WELCOME TO AFRICA

JANUARY 21, 2021

5:30pm - 6:30pm

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Sign up now

Live WEBINAR " France Supply Chain International "

WELCOME TO AFRICA

JANUARY 21, 2021

5:30pm - 6:30pm

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Sign up now

A study SprintProjectin partnership with DB Schenker, FM Logistic, GS1-France, Savoye and produced by OpinionWay.

For the past 3 years, SprintProject, in partnership with DB Schenker, FM Logistic, GS1-France, Savoye and OpinionWay, has been conducting its annual barometer "Delivery Services: Realities about French people's expectations". This study, based on a sample of 2,000 people, provides a qualitative and quantitative analysis of the evolution of French people's uses and expectations in terms of delivery services.

The question now is this:

Will these new purchasing behaviours continue over time or will we return to pre-containment habits?

In line with previous years, the price of delivery remains the key criterion for online purchases, followed by the return period and return terms. With regard to the different modes of delivery, there has been an increase in the use of new modes of delivery such as mobile delivery, consignment or refrigerated crate delivery. Companies are also more transparent about real-time delivery tracking.

Note this year: bad delivery experiences are down significantly. 54% of respondents say they have experienced a delivery problem in the last 12 months. This is 8 points less than in 2019 and 13 points less than in 2018.

Finally, the majority of French people recognise the economic benefits of home delivery but this also raises 2 other points: urban congestion and the impact on the environment.

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To find out more:

We were the first to give them a voice at RISC 2019: The Supply Chain for Sustainable and Responsible Satisfaction, after the launch of their manifesto " For an Ecological Awakening " in September 2018. Today this collective "Pour un réveil écologique" (For an ecological awakening) publishes the results of a survey on the ecological commitments of four major French groups in the luxury and cosmetics sector: L'Oréal, LVMH, Kering and Rocher.

With more than 30,000 signatories for their manifesto, this was just the starting point for the collective. The desire of students and young graduates to work for an ecologically and socially responsible employer is even stronger in the current context. The collective therefore investigated the ecological commitments of major French groups by means of a questionnaire. The aim is to take stock of the ecological policies in place and compare them for each sector. They were also able to count on the cooperation of professionals to complete their survey.

Four main lessons emerge from the review of the environmental strategies of the L'Oréal, LVMH, Kering and Rocher groups:

Find the study " ARE THE LARGE GROUPS IN THE LUXURY AND COSMETICS SECTOR AT THE HEIGHT OF THE ECOLOGICAL EMERGENCY? "in detail on the website of the collective " Pour un réveil écologique" (For an ecological awakening).

The three activist organisations wish to collaborate in structuring a pragmatic commitment for efficient city logistics oriented towards the Smart City.

Better efficiency coupled with greater representativeness are the two ambitions of this collaboration. ASLOG, Club Déméter and the Institut du Commerce share the same observation: urban distribution represents a major challenge for both public authorities and economic players. There is an urgent need to structure participatory approaches that associate these two stakeholders in order to develop efficient models, both in terms of operations and environmental footprint, and in terms of economic reality. The three bodies are united around the same objective: a CSR urban logistics model.

This dynamic has been named EVOLUE, which stands for " Voluntary Commitment for Efficient Urban Logistics". A voluntary commitment which is therefore not set in stone and whose ambition is to merge the energies of the three organisations and to mobilise its members effectively. The objective is to build bridges with territories in order to deploy responsible solutions.

The EVOLUE approach will build on existing initiatives within the ASLOG, the Institut du Commerce or the Club Déméter which are already working on the subject. Bringing the work together and speaking with a single voice will also tend to make each future initiative more credible.

The 4 levers for the implementation of concrete solutions:

The stages of implementation :

On October 17, the Intralogistics Commission organized, in partnership with Grand Paris Sud, a day of sharing best practices in intralogistics.

The morning was punctuated by lectures from various speakers:

• Isabelle HAUTANT, Director and Pierre VEYER, Manager at Argon Consulting
• Vincent RICCI, Business Development Director, Supply Chain France, XPO Logistics
• Justine BAIN-THOUVEREZ, lawyer specialized in energy law for LLC Avocats & Associés
• Franck LAMAS, R&D Director, Logistics Buildings, IDEC Group

The exchanges continued in the afternoon with two site visits: Sarenza and Private Showroom.

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Automation,
at the service of e-commerce

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4 fundamentals
for a good implantation

During his presentation, Vincent Ricci shared 4 fundamental principles to automate his warehouse:

• Being obsessed with customer satisfaction
• Finding time and money to access new technologies
• Mastering data
• Operating innovations

Customer Satisfaction

Many constraints weigh on the Supply Chain to meet customer needs, whether B2B or B2C:

New technologies

For a logistics company like XPO, the investment in technology solutions is $550 million/year - far less than the IT investments made by pure players.

The combination of transport management tools (TMS) and warehouse management tools (WMS) is a must.

Using data

Data has a central role in automation and resource optimization, such as capturing data via IoTs or through integration with various upstream systems, combining data to better predict demand and saturate capacities, facilitating interactions with (mobile) employees or robots to benefit from automation.

Innovations

The main innovations relate to areas such as Plant 4.0, order management software, environmental optimisation of packaging, warehouse automation, etc. It is also wise to use 3PLs that have the capacity to make and return on the necessary investments in technology.

These solutions include, for example, the re-internalization of textile activities with low MO content, which will allow small production to be carried out as closely as possible to optimize environmental issues.

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Integrate
energy performance

According to Franck Lamas, energy performance is becoming more and more important in companies, particularly with the RT 2012-2020 regulation.

On the other hand, buildings will be required to consume more, under the constraint of automation, recharging of electric vehicles, improvement of staff comfort with more lit, more heated buildings...

The sustainable reduction of consumption therefore requires a change in energy policy. Efficient and sustainable solutions exist, and it is up to companies to put energy performance at the heart of their concerns.

In terms of renewable energy, photovoltaics is very suitable for cold storage, with a ROI even in regions with little sunlight. This technology is supported by new regulations that lead companies to equip their buildings with photovoltaic devices or green roofs. The obligation is already in force for new buildings larger than 1,000m².

Heating accounts for a growing share of the consumption of buildings, with technologies that have not progressed for many years. Geothermal energy is a very efficient solution for heating warehouses with an average 60% reduction in consumption.