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FACT SHEETS CRITICAL ROLES, SKILLS & RELATED DRIVERS

22 so-called “critical” roles have been identified and categorised into four clusters based on the nature of the skills required and how they are applied. Key hard and soft skills, bottlenecks and areas for action are then set out in detail in each of the fact sheets produced following two collaborative workshops facilitated by our partner Argon&Co during our RISC 2026 conference. The professionals in attendance helped to review and validate:

  • a common framework for analysis,
  • the list of critical roles and the associated skills.

A role where a vacancy or a skills shortage jeopardises the organisation’s operational performance, the continuity of workflows or its ability to adapt.

A living document

This document serves as an initial working basis, enriched by the discussions held during the RISC conference. It is intended to be expanded and updated as the Human Capital Lab’s work progresses, in conjunction with France Supply Chain’s existing resources: role profiles, training guides, and initiatives to attract talent and promote career pathways.

Members wishing to contribute to its development are invited to contact the Lab team.

Please complete the form to download the resource and view the full results (after clicking ‘download’, please scroll back to the bottom of the page to access the link to the resource)

Fiches métiers critiques - ENG

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EMPOWERING ORGANIZATIONS IN LOGISTICS : THE KEYS TO SUSTAINABLE PERFORMANCE

Pour la version française

This document is a case study based on a visit to a Michelin production site. It compiles concrete, proven solutions for sustainably improving responsiveness, engagement, and collective performance. This methodology can be applied to other areas, such as the supply chain and the service sector.

As part of the work of our Logistics Lab and in partnership with EOL, we invite you to discover this practical guide, which is structured around four areas :

  • Observed Benefits
  • Key Success Factors
  • Rituals and Tools
  • Implementation

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BAROMETER OF TECHNOLOGICAL TRENDS – 2026 EDITION

Pour la version française

The “France Supply Chain Technology Trends Barometer,” in partnership with BearingPoint, aims to provide a comprehensive overview of the digital transformations currently underway in the supply chains’ ecosystem. Its goal is to share best practices as well as the challenges encountered in digitalization projects.

After a few years of silence, this third edition of our overview highlights the emergence of a major focus: circularity. You will, of course, find all the topics related to supply chain digitization (automation, RPA, AI, traceability, etc.).

Through this survey, we sought to understand several things:

WHAT MOTIVATES
INVESTMENTS IN TECH

in other words,
the challenges

USE CASES
AND TECHNOLOGIES
IN PLACE

WHAT DRIVES
THE CHOICE
OF ONE PROJECT

rather than another for each
technology or challenge

PRIORITIES
AND THE VISION
FOR THE FUTURE

This edition includes a qualitative analysis that allowed us to clarify the responses of certain participants through interviews and to provide greater depth and concreteness to this study (stakeholders from various industries and of different sizes).

HIGHLIGHTS

  • Companies are becoming more mature and discerning: they are actively seeking the right use case, in the right place, for the right business.
  • Some technologies have lost their appeal (blockchain)…
  • … while others have established themselves as long-term solutions (RPA, traceability, IoT)…
  • …. or have emerged as new pillars (data platforms, AI-powered image recognition).
  • Some battles now seem to be behind us; the next ones will focus on the increased and smarter automation of physical and decision-making processes, and their scaling up.

Please fill out the form to download the resource and view the full results (after clicking Download, please scroll to the bottom of the page to access the link to the resource)

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TOOLBOOK FOR WOMEN & THEIR ALLIES

Pour la version française

The Women in Supply Chain community invites you to discover this guide, which aims to help women in their careers.

“We manage risks, anticipate disruptions, and secure supply chains. It’s time to secure our ambition too.”

We looked at what research says about gender stereotypes in the workplace. You will then discover 12 biases that hinder careers, mainly for women, and to overcome them, we have gathered advice from our members.

For each bias, our contributors share:

  • Their advice and best practices based on their own experience
  • How to assert yourself in the job market: recruitment, figures and advice
  • Tools to raise awareness in a different way: interactive formats and fun approaches to be used as a team.

So yes, gentlemen, this guide is also for you, because biases are not a ‘women’s issue’ but collective mechanisms. We are therefore convinced that it could also be useful to you.

This guide is not an end in itself. It is a starting point. A tool for raising awareness.’– Marie Laure Furgala, ISLI DIRECTOR – MS/MSc in Global Supply Chain – KEDGE BS – CPIM, Board Member at France Supply Chain

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Feedback on continuous improvement in the areas of safety, health, and well-being of the logistics teams

Pour la version française

This document is a feedback report following a visit on a pooling site. It compiles concrete and innovative solutions for transforming safety culture into a lever for sustainable performance.

As part of the work of our Logistics Lab and in partnership with EOL, we invite you to discover this practical guide, which is structured around three areas :

  • Training
  • Motivating & empowering
  • Equipping & innovating

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SET UP AN A.I. CHATBOT

Pour la version française

This document provides feedback from the “AI demonstrator” squad, whose goal is to provide simple and intuitive access to the wealth of FSC production (in English and French) via a natural language AI chatbot, thus transforming passive documentation into a truly active decision-making tool.

Discover how to implement complex artificial intelligence tools quickly and easily (two months for an operational PoC):

  • methodology
  • benchmark
  • keys to success
  • KPIs
  • resources

Note: the goal is to make the CHATBOT available to association members by the start of the 2026 academic year (industrial testing and traceability integration currently underway).

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Practical Guide to Data Governance

Pour la version française

This guide is designed as a practical tool, with concrete benchmarks and best practices. Each chapter covers a pillar of data governance:

  • roles
  • mapping
  • security
  • processes.

Data governance is not just about tools. It is a mindset, an organization, and a collective discipline. This guide offers you a practical approach.

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